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Position Description:
Manager, Data and Outcomes
The Trenton Area Soup Kitchen (TASK) was founded in 1982 to feed those who are hungry in the Trenton area and offer programs to encourage self-sufficiency and improve the quality of life. Over the 40 years since its founding, TASK has expanded to offer a wide range of supportive programs and serve over 8,000 meals each week at its Escher Street location and through its network of partner organizations. As a result, TASK has become a trusted leader in addressing hunger and poverty across the Trenton region. With an annual budget of $6 million, a dedicated staff of 40, and several thousand volunteers, TASK is a dynamic organization providing essential services to our neighbors in need.
The growth of TASK has
created an opportunity for a motivated professional to join the organization as
its first Manager, Data and Outcome (MDO). This is an outstanding opportunity
for a mission-driven professional to make an impact in serving our
community.
Summary
Reporting to TASK’s Chief
Program Officer, the MDO manages the data, evaluation and outcomes for TASK’s
programs and services. This includes data collection, outcome analysis,
evaluation, presentation, and communication of results related to strategic
planning initiatives.
Key Responsibilities
·
Oversee full operation of
TASK’s current client software program, Apricot.
- Determine and implement
procedures to improve and maintain data integrity. Conduct training,
technical assistance and program monitoring on site.
- Work with both program and other
staff to ensure appropriate data is being collected, measured and
communicated for accuracy of establishing baselines and gathering data for
and reporting community wide results.
- Collect and track key data points
related to TASK’s area of strategic focus and manage data requests
internally and externally.
- Design surveys for evaluation of
programs and volunteer experiences.
- Design and develop data
assessment projects, identify data sources, and develop collection
tools.
- Partner with grants staff to
oversee evaluation components of grant applications and provide
information for grants reporting.
- Provide one-on-one consultation
with program staff on understanding program outcomes and methodologies
that can be implemented for program improvement.
- Create performance reports, scorecards,
and dashboards to illustrate TASK’s success.
Education and Experience
The ideal candidate for
this position will have well developed technical, statistical and qualitative
skills related to program planning and evaluation as well as proficiency in
case management and client data tracking software. The ability to work with an
executive team to implement strategic plan goals and objectives is critical. Strong
data analysis skills and communications abilities are vital. The qualities of
integrity, ethics, and strong character are essential. Appropriate educational
credentials are required that demonstrate the knowledge and competencies needed
for this position. A demonstrated commitment to diversity, equity, and
inclusion is required.
Compensation:
Salary range: $55,000 -
$70,000
Generous benefit package
including medical and dental, vision, life and accident insurances; vacation,
sick and personal leave; and employee assistance program.
Schedule:
- Hybrid in-person/remote position,
38 hours per week Monday through Friday.
- Attendance may be required at
special events, including occasional weeknights, holidays or weekends.
TASK is an equal opportunity, affirmative action employer.
If you have these
qualifications and are interested in exploring this exciting leadership role with
TASK, please email your resume and cover letter to paulat@trentonsoupkitchen.org.