DONOR ENGAGEMENT MANAGER
The mission of the Trenton Area Soup Kitchen (TASK) is to feed those who are hungry in the Trenton area and offer programs to encourage self-sufficiency and improve the quality of life of its patrons.
This position will report to the Chief Development Officer and work closely with members of the Development & Marketing team to support the organization’s fundraising, marketing and community engagement efforts.
The Donor Engagement Manager will focus their efforts on building and growing relationships with institutional donors, including businesses, nonprofits, foundations and other organizations, to help sustain and grow TASK’s fundraising efforts.
Strong interpersonal and communication skills, self-motivation, flexibility, attention to detail and the ability to successfully handle multiple projects and deadlines are essential to this position. This is a full-time, hybrid, salaried position.
Note: TASK is committed to ethical storytelling and reporting in all of our communications and fundraising activities. We aspire to tell stories of our patrons that are truthful, nuanced, educational and empowering. Our stories shape our humanity and our world. This position will require a professional who is experienced in (or willing to learn about) culturally-responsive communications and trauma-informed storytelling and reporting.
Job Functions:
• Maintain a portfolio of institutional donors with a focus on deepening their engagement with the agency and building a pipeline for institutional giving
• Work with the Chief Development Officer to formulate a strategy for growing institutional giving and lead its implementation, serving as the main point of contact for these donors and managing their relationship with the agency
• Identify, cultivate, solicit and steward institutional prospects, with the goal to establish long-term partnerships and strengthen existing relationships with the corporate and foundation sector, which will result in funding to support the strategic goals of TASK
• Represent TASK at community and donor events and in meetings with donors on- and off-site to enhance the engagement of donors including presentations to large and small groups, tabling events, check presentations, tours, donor meetings, etc.
Internal Relations
• Serve as the liaison to the Programs Department, including volunteer management and patron services, in order to monitor activities of institutional donors and provide support when necessary
• Work closely with colleagues to create opportunities to build awareness of institutional areas of support, including serving on cross-departmental project teams, making introductions and regularly communicating about the status of institutional relationships
Department Responsibilities
• Directly respond to donor inquiries via phone and email with urgency and professionalism
• Provide support to members of the Development & Marketing team, including the grants manager, for the effective preparation of solicitation and fundraising materials
• Develop and maintain a thorough understanding of TASK’s donor database (Donor Perfect) and enter contact notes
• Protect the security of confidential, computerized records of financial and in-kind donors, including their giving histories and other personal information
Communications
• Research and write communications pieces for publications including newsletters, e-blasts, social media and TASK’s website, as related to the position.
• Create content for fundraising appeals including solicitation letters, infographics and grant applications, as needed
Necessary Skills and Abilities:
• At least 3-5 years of fundraising experience at a non-profit organization
• Extensive experience with public speaking to audiences of all sizes
• Donor database experience required; Donor Perfect experience preferred
• Ability to read and speak appropriately to fulfill the responsibilities of the position
• Ability to work as member of a team
• Willingness to work a flexible schedule that could change from week to week to accommodate weeknight and/or weekend donor meetings
Required Credentials:
• Bachelor’s Degree or equivalent experience
• Candidates may be asked to demonstrate their fundraising skills during the interview process through a case study, writing samples or role playing
Schedule:
38 hours per week, with schedule to be determined in conjunction with the Chief Development Officer. After an introductory period, this position is eligible for a hybrid work schedule.
Special Circumstances:
This position requires flexibility and the ability to represent TASK at on- and off-site events and donor meetings that sometimes take place during evening hours and weekends, as well as occasional holidays. While most activities will take place during the normal workday, the schedule for this position may change from week to week as needed.
Compensation:
$55,000 - $60,000
TASK offers a generous benefit package including medical, dental, vision, life and accident insurances; vacation, sick and personal leave; and employee assistance program.
How to apply:
If you have these qualifications and are interested in exploring this exciting role with TASK, please email your resume and cover letter to Melisa Rivera, Director, Human Resources at melisar@trentonsoupkitchen.org.