Thursday, November 19, 2020

Sales Operations Specialist - fully remote

Sales Operations Specialist
Location: fully remote
Job Type: W-2 Contract
Duration: 3.5 months

Job Overview
Our client is seeking a Sales Operations Specialist who will be part of a team that provides strategic and tactical partnership to all business units by working directly with marketing, sales force, external vendors, and health care professionals (HCP) and their patients to drive completion of scheduled deliverables that inform their operation.

Duties and Responsibilities:
  • Monitor team email box and route questions to respective therapeutic area
  • Generate weekly reporting statistics
  • Maintain nominations trackers and CRM to ensure they are updated with speaker contract, compliance training, and content training information
  • Ensure completeness and consistent management of speaker program documentation and that all Compliance reporting requirements are met and activities align with the company
  • Collaborate with our IT colleagues, internally and externally, on testing required for system improvements
  • Assist in maintaining timely updates in department communications
  • Provide review and support during heavy contracting periods
  • Assist sales representative with program close-out activities as needed

Skills and Qualifications:
  • Speaker Bureau experience (Pharma is a benefit) .
  • Must have experience in Customer Service and Sales Operations
  • Must show proficiency in Microsoft Excel and Documentation for reporting and other IT-systems as well as Microsoft Outlook
  • Keen attention to detail, ability to make clear decisions, solve complex problems and compare contrast and quality check work
  • Ability to organize, plan and prioritize work in a fast-paced and collaborative work environment and achieve objectives in a timeline fashion
  • Interpersonal, customer service and conflict resolution skills
  • Appreciation for operating in a highly regulated environment with defined work instructions and Compliance requirements
  • Ability to identify opportunities for greater efficiencies and potential gaps in oversight
  • Technology-savvy, demonstrating can-do attitude in articulating needs, testing and implementation
  • Preference for Salesforce experience

Education: Bachelor's Degree (Preferred Degree: Business, Communications, Marketing, Hospitality, etc.)

Interested candidate should email their resume, target rate and how they match the requirements to:

John Barry
ITech Consulting Partners
8 Wedgewood Court
Newtown, CT 06470